CAB
Chanel A. Brown

1 reviews | Active since May 2015

09 May 2016, 12:40

*********** To Close An Account

<p>After closing my game account a few years ago, which was done in store after I fully paid the owed amount, I came to notice now all of a sudden that my game account is still active!</p> <p>&nbsp;</p> <p>This after I closed it in store and the staff assured me that it will be closed!</p> <p>Was done in 2013/ 2014.</p> <p>&nbsp;</p> <p>Now you lot keep on sending me sms's and post mail informing me of all kinds of nonsense!!! &nbsp;And then showing me that my game account is still active.</p> <p>&nbsp;</p> <p>CLOSE MY ACCOUNT AS I HAVE REQUESTED YOU TO DO A FEW YEARS AGO!!</p> <p>&nbsp;</p> <p>Your staff is *********** to do their work!!! And you are a disappointment!!!</p>

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Replies (1)
Game
Game's reply09 May 2016, 13:05
Official

We acknowledge receipt of your complaint and apologize for your inconvenience in this matter.

We referred the matter to the Credit Provider, RCS, who will contact you to assist in this matter. For the record, you can also contact them on ***or ***

Regards.

Rina Taute

Group Customer Service Advisor

***

Tel:  ***73