*********** Staff really

Early September this year I was approached by a Game Consultant to apply for a game Credit card in Store so I did and was approved and was happy cause was my first debt and could built a credit record, end of November about two months later I tried to apply for a Vodacom Contract was declained had to phone Experian to hear that I have a bad Credit record cause of Game store, I have to phone their Head Offices so they can send a request to ICT to clear my records at Experian after 6 calls between Experian and Game (RCS) Head Offices I had to hear I have to wait between 7 to 21 working days for my name to be cleared but they sorry for all the inconviences but it was a sytem error I just have to be patient, went to game on the 13 December to buy a new tumbledryer my card was declined had to phone again Head office to hear sorry for the inconvience but fault on their system. On the 14th December I received a sms at 10:26 stating. Hi. B, Your order is out for delivery. Please ensure that someone is available to receive the delivery between 10:45 and 12:45. I phoned them at 13:45 to asked about the delivery cause I have things to do and the answer I received sorry fot the inconvience but our system sent out the sms notifications to early but the driver will phone you an hour before delivery. Cause of their SYSTEM ERRORS my first attempt on debt I got a bad record and all their excuses cause of their systems. Because of them I can't apply for anything else or try and built a credit record. Get a new system or get competent people to work with your systems. I went and got a refund on my tumbledryer the Sunday Morning and bouht it from another Store was dilered within the hour. All I ever hear from Game Store is Sorry sorry sorry, for what? My bad name, my time waisted, the humiliation expenses on phone calls to try and clear my name.

13 January 2020 I phoned experian to find out if my profile has been updated that's after all my emails to game head offices, Hello peter.com and all my phone calls everything on my expenses to hear from experian sorry we haven't received any information on your profile yet and you in a total negative with credit, thanx to *********** people.

Sorry but I think my only option to clear my name will be between newspapers and carte blanche

Bianca Van Der Westhuizen