SS
Sammyfish S

1 reviews | Active since Nov 2013

27 Dec 2019, 09:34

*********** Online Game Stores

Hi, I got the shocked of my life when the parcel was delivered on the 24th Dec 19. It was only 1 unwrapped box with garden hose. My 2 floodlights were not part of the package. I am still shocked as how does Game operates as parcels from Makro & Takealot are very smooth & no missing items.So when am I getting my wrapped floodlights?

Very disappointed on Xmas Eve.

0
Replies (2)
Game
Game's reply27 Dec 2019, 11:20
Official
Good Day Sammyfish S,

Thank you for bringing this to our attention. We apologize for any inconvenience this has caused you. Kindly email us your contact details with "Complaint #343762" as the subject line to *** so we may address this matter.

Kind Regards
Marshalino Jankowski
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za

Best regards,

Game
Game's reply27 Dec 2019, 11:21
Official
Good Day Sammyfish S,

Thank you for bringing this to our attention. We apologize for any inconvenience this has caused you. Kindly email us your contact details with "Complaint #343762" as the subject line to *** so we may address this matter.

Kind Regards
Marshalino Jankowski
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za

Best regards,