1 reviews | Active since Sept 2017
*********** management.
The level of incompetence in the Fourways store is disgusting. I don't know if I am dealing with slow people or people who are not responsible and don't understand the value of the position they are holding. Never in my life dealt with a useless team like this one. I get annoying calls everyday from debt collectors for something that was supposed to be fixed back in 2015 but because of *********** management it is still going on. I gave them every proof they wanted but still.
We acknowledge receipt of your complaint with reference ***3 and apologise for any inconvenience caused.
The matter is referred to RCS, the Credit Provider as it sounds like this is an account matter and they will contact you directly to assist in this matter.
Regards.
Group Customer Service Advisor
Tel: ***73
Best regards,
We acknowledge receipt of your complaint with reference ***3 and apologise for any inconvenience caused.
The matter is referred to RCS, the Credit Provider as it sounds like this is an account matter and they will contact you directly to assist in this matter.
Regards.
Group Customer Service Advisor
Tel: ***73
Best regards,
Please find herewith the feedback received from the store:
" We have been in contact with the SABC Cancellation department. They requested conformation from Game Fourways ,stating that the sale was cancelled.
The Customer had to Forward a Certified statement, stating the same. All this was send to SABC cancellation Department."
The store stated that they will do a follow up today and provide you with udpated feedback.
Regards.
Group Customer Service Advisor
Tel: ***73
Best regards,
Please find herewith the feedback received from the store:
" We have been in contact with the SABC Cancellation department. They requested conformation from Game Fourways ,stating that the sale was cancelled.
The Customer had to Forward a Certified statement, stating the same. All this was send to SABC cancellation Department."
The store stated that they will do a follow up today and provide you with udpated feedback.
Regards.
Group Customer Service Advisor
Tel: ***73
Best regards,