1 reviews | Active since Feb 2014
*********** FOOLS trading as "Employees"
<p>Having been to BOTH "Game Stores" i have been subjected to dealing with total *****s. The employees at "Customer Returns" have no clue as to HOW to do a return, hence a meeting of approx.30minutes to 1 hour NEEDS to take place. Even though the store DOES HAVE A RETURNS POLICY and guidelines in place-the store employees are totally unawares of WHAT to do. As a result you just waste my time.</p> <p>Dont you think you should hire people that USE their brains? or is THIS the standard consumers should get used to</p>
We acknowledge receipt of your complaint with reference ********** 1.
Please accept my apologies for the lack of service you received in the store.
I assure you that we do take customer service very seriously, and are of the mindset that aside from the financial benefit that customers bring to the store, more importantly, you spend your time in the store which is portions of your life. Senior Management will contact you to discuss this matter.
Regards.
Rina Taute
Group Customer Service Advisor
We acknowledge receipt of your complaint with reference ********** 1.
Please accept my apologies for the lack of service you received in the store.
I assure you that we do take customer service very seriously, and are of the mindset that aside from the financial benefit that customers bring to the store, more importantly, you spend your time in the store which is portions of your life. Senior Management will contact you to discuss this matter.
Regards.
Rina Taute
Group Customer Service Advisor
Kindly forward us with an alternative contact number as the store/s are unable to get hold of you telephonically.
Regards.
Rina Taute
Group Customer Service Advisor
Kindly forward us with an alternative contact number as the store/s are unable to get hold of you telephonically.
Regards.
Rina Taute
Group Customer Service Advisor