1 reviews | Active since May 2019
*********** Deliveries Service
Twice in one month I purchased two washing machines from Game and both delivered very late and not on the days promised. On the 3rd week of April I purchased a Demo hisense machine from Gateway Game, I had even takes a day off work so that I can receive the order but it did not come. Until 3 days later after numerous calls it was delivered on a Sunday morning. And now I purchased another machine at Game City Durban, Samsung, as a gift to a friend who is getting married on the 4th. I purchased it on Monday 28/04/2019 and was promised delivery the following day. Still not received. I've just called the shop, was referred to a Mr Praven who is a sales manager who said that on their system it says I'll pick up the machine. How is that when I paid R250 for delivery!! They are very *********** with empty promises when it comes to delivery.
Thank you for taking my call.
With regards to our telephonic conversation, I'm sorry for the experiences you've had with the delivery of your washing machines. I know this is worrying as one unit is a wedding present for your friend.
Please email me the copy of your receipt and I'll take the matter up with the store.
I look forward to hearing from you.
Kind Regards Suhayfa Gabriels Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ *** www.game.co.za
Thank you for taking my call.
With regards to our telephonic conversation, I'm sorry for the experiences you've had with the delivery of your washing machines. I know this is worrying as one unit is a wedding present for your friend.
Please email me the copy of your receipt and I'll take the matter up with the store.
I look forward to hearing from you.
Kind Regards Suhayfa Gabriels Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ *** www.game.co.za
