*********** call centre and accounts

I urge people to read this review before opening a Game account. I have been a loyal customer of Game until i decided i want to close my account for personal reasons. I PAID my account in full up to the last cent and that was two months ago , i have since been strugling to get my account closed . I have been phoned several times for loans on my card and when i tell them my account should be close they put the phone down in my ear . !!! I have spoken too two consultants who keep on telling me they will sort it out the same day which one of them was today . Both consultant told me they can see my account was paid in full . Game is now sending me bill this month by sms ,please note they send it in Capital letters!!!! YOUR GAME ACCOUNT HAS A BALANCE OF R139.49. R118.97 IS OVERDUE AND PAYABLE.PLEASE CALL ********** 729 TO DISCUSS TODAY. I know this is not a lot of money but why should i pay something i do not owe. I ask them to Reply by 17h00 today and send me a confirmation letter by email that my account is closed and ALL amounts been wiped or else i will post a review on HELLO PETER as you can imagine they did not care and did nothing. Game has 24 HOURS to respond to my review and sort out THERE mess or next i will be going to the newspapers.