*********** call centre

I opened an account with game and on the 06 April I called in as I wanted to settle my account and close off the account. Mid May I called in to ask why my account is still active and they told me that I have to wait 36 days which I did. After the timeframe I called again as I was still receiving email of my account being active. I had to call again and noted that the account was still active. Game people are not doing their job and their eating my money cause I need to call using my cash for people who are ***********.