*********** and unprofessional staff and fickle service

my LG microwave door came off the hinge in less than 1 and half year of usage and the glass broke. very flimsy attachment of door to hinge. unit came with a 2 year plus 3 year warranty. I took appliance to westwood game for repairs 0n 29/06/18. the store had my appliance for over a month and did not uphold the door repair. based on some technical report which game say they have received from LG. game manager said 2 parts were replaced but cannot remember the name of it. I requested for the report and get told it will be sent to me the same day. no report was sent. when I queried the report again, the manager now says he has requested for it from the LG. very contradicting answers. I paid r1999 for microwave and game quoted r877 just for a door repair. I requested for price on door glass and have not received that as well. I complained to the service centre without joy. game says I should take this query up with LG. terrible service. I bought microwave from game but I must take it up with LG??? I will not support game anymore. very *********** and unprofessional staff. game got too many stories that don't add up. service leaves a lot to be desired