nC
nadia C

1 reviews | Active since Jul 2013

13 Nov 2015, 22:35

*********** and uneducated staff

On 11-11-15 I bought a Little One Electric Breast pump. At the till before paying I asked cashier if I could return product if I am not happy with it. She, Unathi, said yes but I should ensure to keep my slip as proof of purchase. I asked if she was sure that I can return product, said yes and I proceeded to pay. When I used the pump it really hurt my nipples as no milk was coming out on the lower settings and I could only use the highest setting. It still didn't drain my breast resulting in a very sore, swollen blocked breast.Also took twice as long than my manual pump with more pain! I returned product today and was told over again that they do not accept breast pumps, they can't help that the cashier told me it's okay to return if I am not happy with it as it isn't broken and the R 380 I paid is my loss! I want my money back as I can't help it if you are employing *********** imbeciles that wastes peoples money!

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Replies (1)
Game
Game's reply14 Nov 2015, 10:57
Official
Hello nadia16,

We acknowledge receipt of your complaint with reference ***1 and would like to apologise for any inconvenience caused.

This matter was referred to the Store Management of Game Cape Gate for further assistance.

Regards

Herman van der Berg
Customer Service Advisor
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