*********** and uncaring staff

I brought a defy frigde on 4 june 2017,on 29 november I went in store to report thta it was not getting cold.Mbuso made a copy of my receipt and said he wil give it to Adam as he was my sales assistant.. I called the ff day Mbuso said he wil pass the message to Adam. Went instore again on the 1st of december,spoke to Adam and he said he never got the message.

On 4 December Defy technician came to check the frigde out and said the compresser needs to be replaced,I told him I want a new frigde. On the 6th of december still no response I called Defy,spoke to Morgan the service manager who told me they instructed Game to give me a new fridge as they did not have stock(defy).

On the 8th of december I went in store again and nobody knew anything I was sent frim pillar to post,Adam just ran away,the person who knew was not on duty,Ali finally assisted me,and said my frigde wil be delivered today the 9th of december.

called today waited on the line for 10minutes for Adam to come to the phone and he tells me Ali didnt tell him anything,so I have to take my invoice to them again.

I had to throw away all the items that were in the frigde because everything got spoiled,now are they going to refund my groceries?

I amhighly disapointed with the service I have been getting from everyone in that store and its not the first time. I will never buy from any Game store again.

If anybody from Game cares to respond to my complaint,heres my ********** ********** 294 Ms. T Olayi