*********** and selling used goods!

I first went to return an item at this store. The staff is lazy, uninterested and abrupt. My credit was R350, for this I waited 1hr50mins!! Over the course of an hour I waited for the store manager who never arrived. An absolute disgrace with one person giving less of a damn than the next. I then purchased a grass trimmer today. I get home and open the box and the item is second hand!! It's used, broken and covered in oil!!! Game does not advertise used goods! This is unacceptable. So now I have to go back to the store, deal with the same useless and miserable staff to get a credit. It's a pity I enjoyed shopping at game, but I guess I will be buying my appliances elsewhere in future.