Incompetency is an understatement

Item: Game
Rating: 2
Author: KB N

Game Store, please don't make your problems mine, go and review your own T&C's . You don't deserve a star for this one. I purchased online, made a payment and got order confirmation. Now that i must get my order you suddenly made an error, that is not my problem. I want my order, don't make your internal problems mine. hire competent people and hold them accountable for their mistakes. As a client i did nothing wrong & i know my rights, I want my order delivered.

Helpful (0)

Replies (3)

Game's replyOfficial

15 Nov 2023, 15:11

Hi KB, thanks for getting in touch. I'm so sorry for the experience. Please be advised we will escalate the matter to out senior team.

Game's reply15 Nov 2023, 15:11

Official

Hi KB, thanks for getting in touch. I'm so sorry for the experience. Please be advised we will escalate the matter to out senior team.

KB N's updateReviewer Update

15 Nov 2023, 20:01

Now you processed a refund for your own faults. I don't want a refund, I want my order. Fix your incompetency, and I am still waiting for a superior to call me, incompetency in every level.

KB N's update15 Nov 2023, 20:01

Reviewer Update

Now you processed a refund for your own faults. I don't want a refund, I want my order. Fix your incompetency, and I am still waiting for a superior to call me, incompetency in every level.

Game's replyOfficial

16 Nov 2023, 10:06

Thanks for getting back to us. We have escalated the matter for urgent assistance.

Game's reply16 Nov 2023, 10:06

Official

Thanks for getting back to us. We have escalated the matter for urgent assistance.