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Stephan N
1 reviews | Active since Jul 2020
02 Apr 2024, 14:38
Incompetence Capitol of South Africa
If I could give less stars than 1 I would. Pathetic customer service, with *********** staff. Waiting 2+ hours to get a contract phone. No one seems to know what's going on with the system and the only person who supposedly knows is missing in action. No wonder Game is closing its stores. I wouldn't even be here if there wasn't such a good deal.
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Replies (3)0
Replies (3)
Game's replyOfficial
02 Apr 2024, 14:47Hi Stephan, thank you for reaching out. I'm sorry for the service you received in store and the wait you had. This is not the experience we strive to deliver and understand your frustration. Please provide the store name so that your query can be addressed with the management team.
Game's reply02 Apr 2024, 14:47
Official
Hi Stephan, thank you for reaching out. I'm sorry for the service you received in store and the wait you had. This is not the experience we strive to deliver and understand your frustration. Please provide the store name so that your query can be addressed with the management team.
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Stephan N's updateReviewer Update
03 Apr 2024, 17:36Game in Mooirivier mall, Potchefstroom
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Stephan N's update03 Apr 2024, 17:36
Reviewer Update
Game in Mooirivier mall, Potchefstroom
Game's replyOfficial
03 Apr 2024, 17:37Thank you for getting back to me.
Game's reply03 Apr 2024, 17:37
Official
Thank you for getting back to me.