SM
Solule M
1 reviews | Active since Aug 2015
31 Aug 2015, 08:00
incompeted service and ******
Hi there<br> <br> I went to game to buy laptop cash then I spoke to a lady(coloured lady) the laptop was out of stock, when I'm asking her questions in order to get a laptop in other stores if they still have then she refused to give me info and left while I was still asking, throwing insults. its not the first time staff at game give me this kind of service and I can identify the person. I feel like my skin colour as black person is a problem at GAME Cape Town store. From Major
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Game's replyOfficial
31 Aug 2015, 11:57Hello solule,
We acknowledge receipt of your complaint with reference ***.
Firstly I would like to thank you for the time and effort you have taken to give us feedback on bad service you experienced in our store. In Game we appreciate and value every feedback we receive from our customers because by that we are able to improve for the better or correct wrongs. I sincerely apologize for the bad service provided.
Store management will contact you to discuss this matter.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***.
Firstly I would like to thank you for the time and effort you have taken to give us feedback on bad service you experienced in our store. In Game we appreciate and value every feedback we receive from our customers because by that we are able to improve for the better or correct wrongs. I sincerely apologize for the bad service provided.
Store management will contact you to discuss this matter.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Game's reply31 Aug 2015, 11:57
Official
Hello solule,
We acknowledge receipt of your complaint with reference ***.
Firstly I would like to thank you for the time and effort you have taken to give us feedback on bad service you experienced in our store. In Game we appreciate and value every feedback we receive from our customers because by that we are able to improve for the better or correct wrongs. I sincerely apologize for the bad service provided.
Store management will contact you to discuss this matter.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***.
Firstly I would like to thank you for the time and effort you have taken to give us feedback on bad service you experienced in our store. In Game we appreciate and value every feedback we receive from our customers because by that we are able to improve for the better or correct wrongs. I sincerely apologize for the bad service provided.
Store management will contact you to discuss this matter.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73