MR
Marco R
1 reviews | Active since Nov 2015
18 Dec 2015, 17:01
INCOMPETANT, BAD SERVICE
Bought a TV on my Game Account, the next day i brought the TV back telling them to close my account and settle the amount that i owe on my game account. THIS HAS NOT BEEN DONE. RCS is still calling me after i even went into the stores, wrote a letter, and spoke to the personnel on duty to settle this, AND YET IS THREE MONTHS LATER AND STILL NOT SETTLED. SORT THIS OUT, and get in touch with RCS so that these people ALSO know that i don NOT have a TV and that i DO NOT OWE ANYBODY NOTHING!!!
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Replies (1)
Game's replyOfficial
18 Dec 2015, 17:43Hello marco1deru,
We acknowledge receipt of your complaint with reference ***1 and would like to apologise for any inconvenience caused.
This matter was referred to the management of RCS, who oversee the Game Credit Department for further investigation and assistance.
RCS can also be contacted directly on ***or ***.
Regards
Herman van der Berg
Customer Service Advisor
***
***73
We acknowledge receipt of your complaint with reference ***1 and would like to apologise for any inconvenience caused.
This matter was referred to the management of RCS, who oversee the Game Credit Department for further investigation and assistance.
RCS can also be contacted directly on ***or ***.
Regards
Herman van der Berg
Customer Service Advisor
***
***73
Best regards,
Game's reply18 Dec 2015, 17:43
Official
Hello marco1deru,
We acknowledge receipt of your complaint with reference ***1 and would like to apologise for any inconvenience caused.
This matter was referred to the management of RCS, who oversee the Game Credit Department for further investigation and assistance.
RCS can also be contacted directly on ***or ***.
Regards
Herman van der Berg
Customer Service Advisor
***
***73
We acknowledge receipt of your complaint with reference ***1 and would like to apologise for any inconvenience caused.
This matter was referred to the management of RCS, who oversee the Game Credit Department for further investigation and assistance.
RCS can also be contacted directly on ***or ***.
Regards
Herman van der Berg
Customer Service Advisor
***
***73
Best regards,