1 reviews | Active since Apr 2022
Incident in game store
In July I visit the store . I knocked my head on a metal bar by the shelf . The bar was empty I could not see the bar when I bend down I knock myself. I immediately inform the casher she informed her till controller. The till controller said because they don't have stock that's way the bar was empty. Bit she didn't hear probably. Then I left the store in so much pain. I then notify the head office the next day. The store mannage calls me and ask me what happened and which I did. He did an investigation and contact me the same day and told me THAT MY INCIDENT WAS A SPILT OF THE MOMENT AND HE APOLOGIZE AND FROM NOW ON THE CASE WILL BE CLOSED. I was confused I didn't know how to respond to him . From that time till now I have headache ðŸ˜. I have tried to get more details on on my case but no one even gave me a gift to compensate. I have a mark in my face of my injury. Please advise what I need to do because I feel my case was unfairly. And still have pain
Thank you for getting back to us.
Your query was sent escalated to our complaints team and you will be contacted.
Kind regards
SG
Thank you for getting back to us.
Your query was sent escalated to our complaints team and you will be contacted.
Kind regards
SG
