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Nokuphiwa N
1 reviews | Active since Feb 2019
20 Dec 2019, 21:11
I'm still going to fight until we get the justice from Game store my father payed for this machine and I still have the proof of purchase and proof of repairing
Aftrer I wrote to Hellopeter I received some calls from RCS they asked me to visit game store where I must speak to the manager of the store,I received the worst poor service from him he told me to take the matter forward as far as I like they sent a telegram to my home where they were informing to collect the machine if not so they will dispose it,I than asked him to show me that telegram so that I could see who signed for it he refused that he left me.
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Replies (1)Game's replyOfficial
21 Dec 2019, 14:28Good day Nokuphiwa,
Thank you for bringing this to our attention and apologies for the service received.
Please send your name, contact number, email address and more detail about what happened to *** and cc *** with the reference number #340353 so we can properly look into and resolve this matter.
Kind regards,
Brad Adriaan
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
Game's reply21 Dec 2019, 14:28
Official
Good day Nokuphiwa,
Thank you for bringing this to our attention and apologies for the service received.
Please send your name, contact number, email address and more detail about what happened to *** and cc *** with the reference number #340353 so we can properly look into and resolve this matter.
Kind regards,
Brad Adriaan
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
