IT
Ivy T

1 reviews | Active since Dec 2020

16 Dec 2020, 15:05

I'm so disappointed by game stores.

I bought a telefunken 50inches tv at game store for my parents as a gift, right now I'm so heart broken as something exploded inside the tv just after a one year guarantee and now It's no longer working.I hate game store what they do is not fair, I've checked other reviews and apparently their telefunken TVs are day light ******ies, they work for a year and then the customer will have to budget for another tv. This is really not fair if they cant provide quality products they must just stop selling this **** products to people, we dont have money to waste. I also bought a set of a kettle and toaster from them as a gift to my mom, the kettle broke, she returned it and got a new one, same thing happened again. See I'm so angry with game stores right now.

0
Replies (2)
Game
Game's reply17 Dec 2020, 10:40
Official
 Hello Ivy,

Thank you for connecting with us.

We're sorry to read about the experience you and your parents have had with the appliances. I have tried calling you today and left you a voicemail to let us know which branch you are referring to so that we can best assist.

Regards

Ralton

Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za 
IT
Ivy T's update17 Dec 2020, 17:58
Reviewer Update
Good day, thank you for the response. I bought the kettle and toaster set at soshanguve crossing mall, and the telefunken tv at game mall of Africa. Well my heart bleeds for the telefunken tv, it's really not fair spending on a tv that will last for just a year, right now my parents dont have a television and sssince they are not working that means I have to budget for another tv, I dont think I will ever buy a tv from game ever again, I feel like they selling rejected appliances that's why they dont last, and after all I believe customers deserves to be informed before buying if they do really sell bad products.