I'm Siyanda M****o I bought a media stick at game Vincent Park East London on the 19th of September 2004,they have a 1yr guarantee, the stick is faulty now I've been here since 1pm being sent from pillar to post , I had to travel 400km return to get here

I'm Siyanda M****o I bought a media stick at game Vincent Park East London on the 19th of September 2004,they have a 1yr guarantee, the stick is faulty now I've been here since 1pm being sent from pillar to post , I had to travel 400km return to get here for me not to b assisted, seemingly they don't have the details of the supplier of this item, it is the 1st time they've got this problem, emailed to thier head office no help when the consultant asked them for the supplier detail they dropped the foun, GAME you did me shame ill never ever purchase anything from you, your employees don't have the product knowledge they are all giving me different stories I bought this for almost R1000.

Plz help S. M****o *** m*******