im just fed up now.

So lets begin, the matter involves an ipad which broke. the ipad was insured at Game and there are still premiums being deducted as we currently speak. The company arranged to pick up the ipad after six months which happened to be November 2016. a couple of months ago they informed me that they couldnt fix it and that they will pay us out if we pay the excess of R600. This payment was made on the same day to them on the 18th of October. Than they offered me a Samsung as the Ipad was more expensive now. How is that my problem , you insured an ipad, so deliver an ipad. Your staff sucks Your service sucks your after sales service well thats non existent. it has been 18 months people. in technology terms that ipad is even outdated and you have taken 18 months of premiums. I was told to phone this number ********** 675 but guess what, he cuts the call.