Im disappointed.

I home theatre system was purchased in Game in december but it had a technical problem and i returned it to the store i was told it will be back with 21 days but its been more than that. i then received a message which said i must collect it in store. i went to the store but when i went to customer service, the lady who helped me told me its not in their stock room, i think its been over 2 months. i have wasted enough time and petrol about this, the lady called me last week saturday abd told me she will get back to me on monday because a manager is not available such nonsense, but yesterday has passed by and i didnt get any call. I do not want this home theatre because game's service is pathetic and i dont want to ever deal with them. They better have a solution fast.