1 reviews | Active since May 2016
******* Earning of Interest
<p> </p> <p>I did not want to do this but I have to. I am stil waiting for "management" to contact me as per generic mail from the service department. </p> <p>On Sa****ay 14 May 2016, I went to Game King William's Town to buy a cellphone (Service Provider : Vodacom). I ask the gent whether they have the phone in stock on which he rep**** YES! I told him I want to purchase the phone, and he wnt ahead preparing the invoice which I had to take to the till for payment. </p> <p>I went and paid for the phone . Yipee!!! Now I just have to go back and fetch it. On presenting my till slip at the cell phone counter the guy sent the security to get the "phone". Next I hear the phone is out of stock and I ask " What now?". No you will have to go get a refund. But paying with a card it takes 10 days for the reversal. </p> <p>So here I am, NO MONEY, to buy a phone which I need urgently, WHILE GAME IS EARNING INTEREST ON MY MONEY AND I AM PAYING INTEREST FOR MONEY THEY OWE ME. </p> <p>Is it not normal practise that you first have to check whether there is actually stock instead of telling the cistomer that there is. </p> <p>What do I do in an emergency? Not GAME's problem, but they have my money!!!</p> <p> </p> <p><br />Totally disgusted!!!!!!</p>
We acknowledge receipt of your re-occurring call with reference ***4 and apologize for the inconvenience in this matter.
Store Management is busy with the Supplier / Buyers regarding this matter and will provide you with updated feedback shortly.
Regards.
Rina Taute
Group Customer Service Advisor
Tel: ***73
We acknowledge receipt of your re-occurring call with reference ***4 and apologize for the inconvenience in this matter.
Store Management is busy with the Supplier / Buyers regarding this matter and will provide you with updated feedback shortly.
Regards.
Rina Taute
Group Customer Service Advisor
Tel: ***73
Further to the above matter we confirm that management contacted you and explained that the sale has been reversed and gone through already. We apologize once again for the way the transaction was dealt with.
Regards
Rina Taute
Group Customer Service Advisor
Tel: ***73
Further to the above matter we confirm that management contacted you and explained that the sale has been reversed and gone through already. We apologize once again for the way the transaction was dealt with.
Regards
Rina Taute
Group Customer Service Advisor
Tel: ***73
