SL
Simona L

1 reviews | Active since Jun 2020

26 Jun 2024, 08:15

Ilanga mall Game

II bought a few things at Game at Ilanga today of which a nougat was one of the items. Half way through eating the nougat , I discovered that the nougat had worms and eggs. I took it back, upon arrival the manager took it , no eye contact made , stating I should go fetch my money at the till. No apology, no professionalism. The worms were ALIVE

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Replies (1)
Game
Game's reply26 Jun 2024, 09:22
Official
Hi Simona, thanks for getting in touch. I do want to extend my humblest apologies for the experience you encountered, as this is not the type of service we strive to provide. An agent will be reaching out shortly to discuss a way forward.