AN
Ayanda N

1 reviews | Active since Sept 2022

30 Nov 2023, 16:12

If you are looking for bad service,shop from Game akolonade

I am so angry and disappointed at the service I have received from game in Kolonade. I ordered a spundbar order no.*** on the 24th it was out on delivery the very same day and up until now it has not been delivered.i have been calling the store and all I get is its on its way.i finally resorted to giving them a solution because they have failed dismally to deliver that I go and pick up my order,they are telling me it it out on delivery and not at the store. None of those agents ever bothered to call me back I have to initiate the calls.i have been waiting from the 24,I am still waiting.never shop from that shop.

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Replies (1)
Game
Game's reply30 Nov 2023, 17:57
Official
Hi Ayanda, thank you for getting in touch. I'm sorry, you haven't received your order and it's been returned to the store. This is not the experience we want you to have. Rest assured, I've escalated your query, and you will be contacted.