If i were blind and illiterate i would have not understood
<p>I went to game store in Jabulani mall in soweto to buy groceries. I knew abou the specials there and wanted to buy the Ariel washing powder thats on special. the add says Arial 3kg washing powder assorted for R50. According to my understanding that means all the aerial washing powder be it hand or auto because it was not specific interma of the hand was or auto. I got to the till and a was charged R89 for the washing powder. I asked the manager as i needed clarity for that and she showed me the picture and was rude to me. If i were a blind person and could not see then i would have been ****** blind literally. If on the catalogue they can be specific about the other specials what was so diffrent on this special that they could not be specific and i had to pay the full price for the washing powder. How is that fair on the customer being shown a picture but the discription was not specific </p>
We acknowledge receipt of your complaint with reference ********** 2 and apologise for your inconvenience in this matter.
Please alow management to investigate this matter where after they will contact you to discuss this matter.
Regards.
Rina Taute
Group Customer Service Advisor
We acknowledge receipt of your complaint with reference ********** 2 and apologise for your inconvenience in this matter.
Please alow management to investigate this matter where after they will contact you to discuss this matter.
Regards.
Rina Taute
Group Customer Service Advisor
According to the store you were looking for hand wash which is currently out of stock. The store will advise you when stock arrive and you can buy it at the advertised price.
Regards.
Rina Taute
Group Customer Service Advisor
According to the store you were looking for hand wash which is currently out of stock. The store will advise you when stock arrive and you can buy it at the advertised price.
Regards.
Rina Taute
Group Customer Service Advisor
