LD
Lesego D

1 reviews | Active since Aug 2022

30 Sept 2024, 10:26

ICOMPETENT COMPANY 10 days no delivery

I have been waiting for the so called Complaints department from Game to call me with regards to my query. Since Thursday. Clearly that was just a delay tactic so that the courier company could eventually deliver. You made it seem as though you guys are making this a priority. Imagine the inconvenience of me having to purchase baby food and nappies because you are using an *********** courier company. My order was made on the 20th Sept today is the 30th 10 days later and I still don't have my order. You don't care about the wellbeing of my child clearly. You pretend to be a company that values your customer.

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Replies (1)
Game
Game's reply30 Sept 2024, 17:11
Official
Hi Lesego, thanks for getting back to us. I sincerely apologize for the delay of your order and overall service received. I will have the matter re-escalated so it may be addressed, thereafter feedback will be provided.