SX
Sthembiso X

1 reviews | Active since Feb 2018

04 Feb 2018, 09:46

I would never shop at game ever again

On Friday I purchased a fridge at game store somerset mall. Mr Govander promised me the fridge will be delivered on Saturday. We should be at home. We waited the whole day Saturday, when I called them around, 4 I was told by fuzlin that they fridge is out of the warehouse and the driver is on his way. They closed at 7 pm. I was still to receive my fridge. Sunday I called and was informed that game store can not get hold of the driver, I asked that means the fridge I bought, slept somewhere with the driver and not my house as agreed with game. The guy still says to me, no we will refund you the delivery money as the fridge is Expected to be delivered Monday. I told him I will be at work, from work I will go To school, I will be at home after 9pm. He say “yhooo”. I bought stuff that needs refrigeration but due to game they are now waste and I need to repurchase these items.

0
Replies (1)
Game
Game's reply04 Feb 2018, 10:48
Official

Good day,

We acknowledge receipt of your complaint with reference ***2 and would like to apologise for any inconvenience caused.

This matter was referred to management for further investigation and assistance.

Regards

Game Customer Service

***73

***