CJ
Carla J
1 reviews | Active since Dec 2018
20 Jul 2020, 16:55
I wish I read these review first.....
Absolutely shocking reading all these reviews! I wish I did before buying a fridge on the online store. All fair and well, a warning was given about a 10-14 day waiting period, we however followed up today (day 11) to get an estimate delivery date. The lady on the online chat advised us that they don't have stock and can't give a estimate date. WHY ON EARTH would you advertise something that you don't have in stock??? A refund was immediately offered, but that also takes 14 days - so what the hell is the point and then again, we specifically wanted that fridge. Please sort this out ASAP otherwise we will have to take some serious legal steps.
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Carla J's updateReviewer Update
23 Jul 2020, 11:45My order got cancelled one hour after I left this review. Why? Surely it must be upsetting to see all of your clients so angry... why not up your game? Cause to me it seems like every single item is out of stock on your website - then why advertise it? Literally the last thing I expected from Game - your stores are great, but your online store.... breaks my brain.
CJ
Carla J's update23 Jul 2020, 11:45
Reviewer Update
My order got cancelled one hour after I left this review. Why? Surely it must be upsetting to see all of your clients so angry... why not up your game? Cause to me it seems like every single item is out of stock on your website - then why advertise it? Literally the last thing I expected from Game - your stores are great, but your online store.... breaks my brain.