aM
anouk M

1 reviews | Active since Aug 2016

12 Aug 2016, 11:46

i was UNSOLD

<p>2 years ago i was offered a rsc account and i purchased a samsung tv which came with a warranty- all good and well paid my account regularly until my tv just wouldnt stop switching on and off on its own. when i went into the game store in promenadei was told that i only had a 2 year warranty on my tv.....NOW why was i not offered an extended warranty and why did no-one tell me that there is this option available to me as it doesnt make sense to have an account for 36 months and a warranty for 24months. so now im sitting with a repair on a tv that will cost me r1500 and i owe r1500 on my tv- i think game done me in and no-one is prepared to take responsibilty for me being 'UNSOLD'.</p>

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Replies (1)
Game
Game's reply12 Aug 2016, 11:57
Official

We acknowledge receipt of your complaint and apologise for any inconvenience caused.

Senior Management will contact you to discuss this matter out of this forum.

Regards.

Rina Taute

Group Customer Service Advisor

Tel: 0 ********** 2273