1 reviews | Active since Jan 2015
I was ****** in Game Alberton!! No one helped
I went to Game to buy my childs school statonary . i went to the absa atm and drew R2500.00 . I had my bag with me and inside ALL my cards , cell phone ( brand new) and my money i just drawn . i had all my child school stat in my trolley . I was bumped and someone took off with my bag !!! <br> <br> I shouted at him and he ran away .... i ran to the customare \care"counter and asked if somecan help me they stole my bad . and the lady said go to the front someons will help you . I waited 10min for a security and a manager by then me and my child was in tears and in shock !!! <br> <br> GAME ALBERTON dont have any cameras in the shop !!! (free for all ) . THE MANAGER then said he will pay for my parking as that is all he can do .... i cant beleive that everyone is so heartless in that place !!! I would never never go there again !!! Standing there in tears and begging for someone to help me !! So i walked out of game with no stationary and no money left to buy my child any stat for school <br> <br> THANK YOU game alberton .... you are a really wonderfull !!! NOT !!!"""
We acknowledge receipt of your complaint with reference ***.
Firstly our sincere apologies for what happened to you. it is never pleasant to experience something like that. We will definitely address the fact that you were not assisted immediately by Security.
However we cannot be held responsible for what happened as all customers enters a store at own risk. Store management will also contact you to discuss this matter.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***.
Firstly our sincere apologies for what happened to you. it is never pleasant to experience something like that. We will definitely address the fact that you were not assisted immediately by Security.
However we cannot be held responsible for what happened as all customers enters a store at own risk. Store management will also contact you to discuss this matter.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
