PB
Palesa B

1 reviews | Active since May 2019

03 May 2019, 15:27

I want my Fridge or bring back money

I am really ****ed with the Game at Eastgate shopping centre (store G095; 42 Bradford road)

Bought a Defy Fridge on the 13 of April 2019, they called on the 26 of April wanting to deliver i told them i was out of the provinces and they can deliver on the 30th of April. i waited for their call and nothing has been done

TODAY I HAVE BEEN ON THE PHONE THE WHOLE DAY AND THEY CAN NOT ASSIST ME KEEP ON MAKING EXCUSES THAT THEY WILL DELIVER TODAY ; FUNNY ENOUGH WHEN i CALL THE STORE THEY SAY THEY WILL CALL AFTER 10 MINUTES / THEY DECIDE TO DROP THE CALL WHEN THY HEAR MY VOICE ;AND WHEN I CALL THE CUSTOMER SERVICES THEY TELL THEM THEY PREPARING AND WILL DELIVER TODAY

If the are falling to deluiver they should just refund my money back then i will see what i will do i can not be waisting my money and airtime calling a store wich doers not appreciate and value its customers.

****ed!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

0
Replies (2)
PB
Palesa B's update03 May 2019, 15:37
Reviewer Update
The Deliveries Manger Keeps on dropping the call and making it as if he can not Hear me this is really dissappointing!!!!!!!!!
Game
Game's reply03 May 2019, 17:23
Official
Hello Palesa,

Thank you for bringing this to our attention.

I have tried contacting you on the number you have provided as I am unable to get through.
Please advise an alternative contact number as well as a time period to contact you.

I look forward to your reply.

Kind Regards
Abdul Petersen
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za