KK
Kgaugelo K
1 reviews | Active since Nov 2014
31 Oct 2015, 20:21
I want my Fridge
I purchased a fridge at Game Stores Mall@Reds yesterday 30 October 2015. They promised that deliery will happen today (31 October 2015). I got impatient as time passed and called them. I talked to Enoch who promised again that my Fridge will be delivered today after taking my CDD number. My fridge still hasn't been delivered to me! This has been a huge inconvenience for me as I had to cancel my plans and have my groceries spoilt for empty promises! I want my fridge ASAP! I also demand a discount for the inconvenience caused and for lying to me!
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Game's replyOfficial
01 Nov 2015, 12:03Hello kgaugelo_1989,
We acknowledge receipt of your complaint with reference ***4 and apologize for the delay in delivering your fridge.
Store management will investigate this delay and will provide you with updated feedback.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***4 and apologize for the delay in delivering your fridge.
Store management will investigate this delay and will provide you with updated feedback.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Game's reply01 Nov 2015, 12:03
Official
Hello kgaugelo_1989,
We acknowledge receipt of your complaint with reference ***4 and apologize for the delay in delivering your fridge.
Store management will investigate this delay and will provide you with updated feedback.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***4 and apologize for the delay in delivering your fridge.
Store management will investigate this delay and will provide you with updated feedback.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73