MS
Meme S
1 reviews | Active since Sept 2015
22 Sept 2015, 15:28
I received a stove with 1 plate not working.
I bought a gas/electric 90cm stove and was delivered at my house with all manuals to help me set de stove.I then realised that one plate is not working.Now that I'm waiting for dem to come check n fix it I'm told I was supposed to pay professional to instal de gas n give me a certificate.I was supposed to be informed abt this at the tym I bought the store so to decide.I payed for the stove now that one plated has faults I'm given excusses.
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Game's replyOfficial
23 Sept 2015, 07:25Hello Nchesa Nchesa,
We acknowledge receipt of your complaint with reference ***6 and apologize for your inconvenience in this matter.
We confirm that the store has logged a call for a technician to attend and we trust that the matter will be resolved soon.
We thank you for your support.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***6 and apologize for your inconvenience in this matter.
We confirm that the store has logged a call for a technician to attend and we trust that the matter will be resolved soon.
We thank you for your support.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Game's reply23 Sept 2015, 07:25
Official
Hello Nchesa Nchesa,
We acknowledge receipt of your complaint with reference ***6 and apologize for your inconvenience in this matter.
We confirm that the store has logged a call for a technician to attend and we trust that the matter will be resolved soon.
We thank you for your support.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***6 and apologize for your inconvenience in this matter.
We confirm that the store has logged a call for a technician to attend and we trust that the matter will be resolved soon.
We thank you for your support.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73