HM
Hazel M

1 reviews | Active since Nov 2024

23 Nov 2024, 15:36

I purchased a TV las...

I purchased a TV last night at Game canalwalk only to get home and it was not working I brought it back this morning up until now m still in Game and they’re refusing to refund or even exchange

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Replies (1)
Game
Game's reply24 Nov 2024, 14:02
Official
Hi Hazel, thank you for reaching out. I'm sorry, the tv wasn't working when you got home and the item cannot be exchanged or refunded. All tv's have to be checked with the customer present before leaving the store. Your query will be escalated to the management team and you will be reverted to.