I paid R1330 for a dirty, used and squeaky Stepper

Hi there,

On 03/01/2022 around 12:45, I walked into Game at East gate and went to the sports sections to get a trampoline & a stepper. The trampoline (new & boxed) was already on the floor, the stepper was not. The guy who works for that station was not around, another guys on a hoverboard tried to help me get a new stepper & paged the guy several times, he did not show up, I decided to continue with my shopping and circle back once done. Once done, the guy was not available the available. I was told to take the machine to the till, the cashier will page the guy and then he'd have no choice but to come and bring a new one. I did just that. Do you have any idea how long I had to wait for this gentleman to arrive? To give you some idea I paid (as per my slip) at 13:48.

When he arrived, I explained I explained the situation. He checked and came back only to tell me that this was the last one. I asked is there a discount both me and the cashier said "but it's used?" he then said 5%... I pointed out that the machine is dirty as well (it was very dirty, the machine had 1440 steps already) He left us and called the manager, came back and said it's 5%, no further discount. I tried to explain he then spoke to the cashier and was going to call the manager again. I was so fed up and frustrated at that point and my feet hurt as well. I chose to take the machine and just leave, I had to wait for almost a full hour just to get a stepper. It was back to work the following day so I had no other choice but to take it then and there.

a few days later, I used the machine. Lord have mercy, the thing squeaks so loud, like really loud. I read the manual and it says if the machine squeaks it's because there's a ***** loose.

please understand I did not assemble this machine so if I get injured because of it, this will turn into a legal matter.

I would really appreciate it if someone can look into this matter for me please.

Thanks!