I NEVER BUY AT GAME AGAIN

THIS THE SECOND TIME I HAD ISSUES WITH GAME......NEVER THE LESS I PURCHASED A MICROWAVE SAMSUNG TOP OF THE RANGE ABOUT 2 YEARS AGO. I STARTED USING IT WHEN I MOVED INTO MY NEW HOME IN OCTOBER 2016. ITS BEEN FINE FOR 8 MONTHS PLUS. BUT THE SHOWED A SE ERROR. . I TOOK THE MICROWAVE IN AS IT HAS A 10 YEAR WARRANTY ON. I WAS TOLD THAT THEY CANT CHECK ON THE SYSTEM BECAUSE THEY LOGGED ONTO A NEW SYSTEM SINCE JAN/FEB...(HOW IS THIS MY PROBLEM)ARE THERE NO BACK UP RECORDS. THEY BOOKED IT IN AND TOLD ME I MIGHT HAVE TO PAY . I GLADLY TOLD THE LADY THAT I DONT THINK ITS A BIG PROBLEM I WILL PAY WHERE IS NECESSARY !! 2 WEEKS DOWN THE LINE I WAS TOLD TODAY THAT MY MICROWAVE HAS NOT BEEN BOOKED IN. AND THEY TRIED TO CALL ME... THE CUSTOMER SERVICE AGENT TOLD ME THAT`S ALL SHE KNOW AND SHE DOESN'T KNOW..THE MANAGER SOUNDS VERY UNPROFESSIONAL. I KEEP SUFFERING AT THE HANDS OF GAME.. FIRST IT WAS NO TV NOW NO MICROWAVE. COLD FOOD TILL WHEN NOW.GEEZ GAME ZEVENWATCHT IS SUPER BAD