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Chante L

1 reviews | Active since May 2020

25 May 2020, 11:26

I have been waiting my ESSENTIAL order for over 2 weeks now.

I have had the ABSOLUTELY WORST experience with GAME, it was so disappointing!

I purchased a nursing pillow for my baby on 3 May 2020 and the expected delivery date was 7 May 2020 (bare in mind that it was listed as an "ESSENTIAL" product), I have still not received my order.

I have been in contact with their contact center on 3 different occasions and no one even bothered to giving me a call back, after I wasted my airtime contacting them for not delivering on time. None of their customer service associates even apologized to me as a customer for my poor experience. How terrible?

I paid R50 for delivery charges but as GAME did not keep their promise by delivering my pillow, the delivery fees was not refunded either.

I would honestly never order from them again!!!

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