1 reviews | Active since Jan 2019
I was *****ed into paying into the wrong account and Game has done nothing but call me asking stupid question. I went to Game Cetury city Capetown and was assisted by a Coloured lady, I requested for an easy pay number to pay my account monthly because the time I missed placed my card, the lady gave me a number of which she got from calling thire credit dep. I paid R500 same day at a pick n pay store after that I got an sms that a forced debit order of R1000 was placed to my account after two or 3 debit orders went off, I called and got an amount of R170 to pay as that was an amount outstanding, 2-3days later I got an email stating that R600 and something was ousting on my account, I paid the R170, because I did understand what was happening, I personally went into the store in Jabulani(Soweto) as I was on holiday in JHB and related the story and to my surprise I was told that I paid into the incorrect number so I gave them the number that I got from the store and was told that I had to produce proof of payment but not told where or who to take it to. Later that day I sent a text on their website and the only joy I got from there was a call and had to relate everything, nothing happened after that, I sent another text on thire website but nothing till today... Game are ****** and I will pay off their account and make sure that everyone I know, knows of this and not open any accounts with them, customer care means nothing to them.
Best regards,
Best regards,
Best regards,
Best regards,
Best regards,
Best regards,
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