i give up on game

<p> i have posted here about my laptop that went for repairs at game, it wewnt for more than three weeks since 02 August 2016 then it came back last yuesday after they have kept it for more thn three weeks, when it left it had a loose clip but it wasnt part of the reasn that it went to repairs for it came back without that loose clip they claim that courrier has lost the clip which is unbealieveable because it would have been pcked in the box with , the laptop is back but without the clip been caling they saying they have to send back the laptop to HP to put the clip that was lost by them that was last wednesday they say they cant use their polic y that says if something has gone for repairs for more thn three weeks they shoulf replacxe it cause of the loose cclip whoch is customer negligence okay iits fine they saaid las wednesday they have to send back the laptop so that hp can put another clip called in today they havent sent the laptop getting stories i have work to do i need my laptop its not my fault thatbthey lost they clip it took them more than 3 weeks to fix the laptop now they want to sent it back for the clip that they lost im not liable for that and im the one who keeps on calling asking for an update they dont call i am tired with game and dissapointed with them i NEEED my laptop back ASAAP i feel like im not being taken serious cause im black ive seen how you guys at game handle complaints from white people i feel direspected and undermined cause theres no sense of urgency there</p>