aN
anya N

1 reviews | Active since Aug 2015

16 Oct 2024, 07:07

I did an online purchase for a radio cd player for the first time through game online

I did an online purchase for a radio cd player for the first time through game online. I chose the pick up option and after payment the pickup point changed. I wasn't willing to drive into JHB town so I called GAME to try and change the pickup point. They said they can't. So I told them to cancel order and do a refund. It's a week now and I still have not gotten a refund.

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Replies (1)
Game
Game's reply16 Oct 2024, 10:37
Official
Hi Anya, thanks for getting in touch. My humblest apologies for the delay of your refund. Your request has been escalated to the store, however, there has been a slight delay. Rest assured, my team will inform you on the outcome.