1 reviews | Active since May 2014
I cannot pay my account!!
Dear Game, i am unable to pay my account!!!! Every time i try to pay via my Standard Bank app, it says that its already listed as preloaded company on the system. I am unable to determine which one i should choose and no one in your accounts department is of any assistance. I eventually downloaded the app with which i managed to pay last month, but are unable to pay again as it says my account is up to date (which is not true) please refer to screenshots and emails attached.
Good day Bianca,
We acknowledge receipt of your complaint with reference ***8 and would like to apologise for any inconvenience caused.
This matter was referred to RCS Head Office, who manages the Game Accounts Department, for further investigation and assistance.
RCS can also be contacted directly on ***or ***
Regards
Game Customer Service
***
***73
Best regards,
Good day Bianca,
We acknowledge receipt of your complaint with reference ***8 and would like to apologise for any inconvenience caused.
This matter was referred to RCS Head Office, who manages the Game Accounts Department, for further investigation and assistance.
RCS can also be contacted directly on ***or ***
Regards
Game Customer Service
***
***73
Best regards,