I bought hisense TV ...

I bought hisense TV at game store last year and tv not showing picture, I report that at game store from june I even call game Customer Care service ,by September someone came and take TV since September nothing ,I try many times makes calls I even go to game store no one want to help me it very painfully Ladysmith game store ngyabonga shem 💔💔💔😭😭😭