I bought a Russell Hobbs microwave at Game Canal Walk September last year, so the item gives me some problem sometimes it does not switch on I ended up using a stove and I buy this microwave because I have child that she wakes up very early to go to schoo

I bought a Russell Hobbs microwave at Game Canal Walk September last year, so the item gives me some problem sometimes it does not switch on I ended up using a stove and I buy this microwave because I have child that she wakes up very early to go to school, then I dicided to return back to Game on 2.04.2025 and the item it still under warranty, but they said they book for repairs it will take 21 days.. I don't if maybe they take an advantage of me because of age and race because I didn't get help I was waiting for someone that was on lunch I even report this matter to Game head office but I didn't get any feedback from game and it's full month without my money or microwave