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Ntombi
1 reviews | Active since Dec 2025
02 Dec 2025, 16:25
I bought a new hisen...
I bought a new hisense tv when I got home the tv was broken
Helpful (0)
Replies (5)0
Replies (5)
Game's replyOfficial
03 Dec 2025, 13:18Hi Ntombi, thank you for reaching out. I do see that one of our senior agents has made contact with you regarding your query.
Game's reply03 Dec 2025, 13:18
Official
Hi Ntombi, thank you for reaching out. I do see that one of our senior agents has made contact with you regarding your query.
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Ntombi's updateReviewer Update
21 Jan 2026, 13:04Till today my Tv still in store no one has bothered to communicate with us since took back the tv. Tv not fixed or exchanged the store claim that we broke the tv so they won't refund, fix or exchange. Fustrated cause I don't have funds to buy another one.
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Ntombi's update21 Jan 2026, 13:04
Reviewer Update
Till today my Tv still in store no one has bothered to communicate with us since took back the tv. Tv not fixed or exchanged the store claim that we broke the tv so they won't refund, fix or exchange. Fustrated cause I don't have funds to buy another one.
Game's replyOfficial
25 Jan 2026, 12:40Hi Ntombi, thank you for reaching out. I am so sorry for the experience that you had. Kindly be advised that the we are unable to assist as the investigations have been done. You can contact the store manager and find out if you are able to collect the TV.
Game's reply25 Jan 2026, 12:40
Official
Hi Ntombi, thank you for reaching out. I am so sorry for the experience that you had. Kindly be advised that the we are unable to assist as the investigations have been done. You can contact the store manager and find out if you are able to collect the TV.
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Ntombi's updateReviewer Update
17 Mar 2026, 15:23Thank you for your time and not being able to assisit me regarding tha broken tv. Do you mean that I have to collect the same one that is broken? After the bad experience I hate game with all my heart. Ive been to other stores trying to find out if that's how all stores do. In some of the stores they told me that you failed me but ke hate the store💔💔💔💔💔💔💔💔💔💔💔💔💔💔💔💔💔💔💔💔💔💔💔💔💔💔💔💔💔💔💔💔💔💔💔💔💔💔💔💔💔💔💔💔💔💔💔💔💔💔💔💔💔💔💔💔💔💔💔💔💔💔💔💔💔💔💔💔💔💔💔💔💔
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Ntombi's update17 Mar 2026, 15:23
Reviewer Update
Thank you for your time and not being able to assisit me regarding tha broken tv. Do you mean that I have to collect the same one that is broken? After the bad experience I hate game with all my heart. Ive been to other stores trying to find out if that's how all stores do. In some of the stores they told me that you failed me but ke hate the store💔💔💔💔💔💔💔💔💔💔💔💔💔💔💔💔💔💔💔💔💔💔💔💔💔💔💔💔💔💔💔💔💔💔💔💔💔💔💔💔💔💔💔💔💔💔💔💔💔💔💔💔💔💔💔💔💔💔💔💔💔💔💔💔💔💔💔💔💔💔💔💔💔
Game's replyOfficial
22 Mar 2026, 11:08Hi Ntombi, I'm sorry, we're unable to assist further.
Game's reply22 Mar 2026, 11:08
Official
Hi Ntombi, I'm sorry, we're unable to assist further.