i am still waiting for someone to acknowledge that

I have reported to game that a hisense fridge that i bought through them was faulty. All they do is to pass the buck to hisense, my only relationship i have with hisense is a brand but i never bought from them actually. Nobody gives me a feedback or bother to do a follow up. I have to be the one running after management who are not bothered about their customers.If this was my first bad experience with game it would be much better.<br> <br> I am so unhappy with the response from You guys. I reported a fault on a fridge that i bought from Game Not even six months ago and they referred the query to you because of the fridges brand. The fridge is very beautiful outside but that's just about all i can say, everything that's inside is wrong. I sent an email to Wendy Siyotula with the pictures and this was done a week ago but i have not even received any feedback or correspondence from her. Is this how you treat your customers?