I AM SHOCKED TO SAY THE LEAST, I HAVE NO WORDS.

<p>I purchased a television for Sandton Game a year ago, recently I have been experiencing technical problem with the television.</p> <p> </p> <p>Remote control is faulty<br />HDMI input was not working<br /> </p> <p>I tried taking it back to Sandton Game but they closed down, so I took it to Bellairs Mall Game (service is disgusting at Bellairs)</p> <p>I dropped of the television on the 01 May, I have never received a single communication from anyone with feedback or updates on the repairs.</p> <p>I had to continuously call and follow up on progress.</p> <p> </p> <p>Today I received an SMS the repair charge was R10 906.61, not even a call. I WAS SHOCKED.</p> <p>So I called them, and they said that the screen is cracked. *** (mind my language) but you can imagine my frustration.</p> <p>They was not even a scratch on the TV when I dropped it off. It was simple technical issue, someone from Game damage my television.</p> <p> </p> <p>WHO CRACKED MY TV?</p> <p>WHY MUST I NOW PAY WHEN IT UNDER WARRANTY?</p> <p> </p> <p>I WILL NOT ACCEPT THE TV BACK IF THE SCREEN IS GOING TO BE REPLACED</p> <p> </p> <p>27 DAYS LATER AND I STILL HAVE NO TV, IMAGINE MY KIDS AND HOW THEY FEEL? WE BEEN WATCHING OF MY LAPTOP.</p> <p> </p>