NS
Nokuthula S

1 reviews | Active since Jul 2011

17 Sept 2019, 15:37

Hygiene

Good day

I have been purchasing my grocery from Game ever since you added grocery items to your store.I am however unhappy with Amasi ,Inkomazi products at your Pinetown and Durban stores. Your Amasi and Inkomazi are always filthy on the outside and we always have to wash it before refrigerating it.

Can you also assist as your cashiers lick their fingers in order to open grocery plastic bag- i find that very disgusting.

I struggled to get a cooler box from your Durban central Game store and there was no one on sight to assist and i had to use a long stick to drop the cooler box.

I was really appalled ,i have the dates and you have cameras and i needed the cooler box and was disappointed at you lack of assistance.

0
Replies (1)
Game
Game's reply17 Sept 2019, 18:27
Official
Hey Nokuthula,

Thank you for bringing this to our attention.

I'm sorry about the lack of assist and the bad service you have received at our stores.

I will escalate this management and they will get back to you.

Regards
Mlindeli

Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
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