HP Printer without cabels after repair for the Second time

I would like to complain about the service of game Lephalale and the HP printer I bought at game on the15/08/2017.The printer was took back to game and first repair because it didn't scan correctly and printing was only in black & white no matter what setting it was on(monochrome,colour etc)I have all the evidence and took it along to game.I received the printer back with clear indication that the printer was working correctly.I took the printer back on just a few day after receiving it.IT DID EXACTLY THE SAME. Game told me they will send it a second time. I gave game all the evidence than once again the scanner and printer is not working correctly.Twenty days later I have received my printer back without any POWER CABLES,it was forgotten at the repair shop and I will only receive it in maybe a weeks time.Game doesn't want to exchange the HP Printer ,why -because the technicians said its working fine The Service and game are exceptional pathetic.