HOW LONG SHOULD I WAIT - NO FEEDBACK

<p> </p> <p>I have since reported my Query with Game in Greenstone that my Fridge Handle has broken</p> <p>and no feedback has been receive ever since the 23/10/2016</p> <p> I keep on making calls to them to follow-up on my query and have to keep on explaining myself</p> <p>what am calling about. spoke to both a Sales Consultant by the name of Phanuel and the Store Manager I think his name is Christos a few times and keep promising to come back to me as they are still awaiting stork from the supplier.</p> <p>Today is the 9/11/2016 and nothing has happened and yet my account with them is up to date and paying Insurance.</p> <p>Clearly they do not abide to their Terms and Conditions - Listed at the back of their Receipts.</p> <p> </p> <p>Regards</p> <p> </p>